Last updated: 08/06/2026

Welcome to rozilam.com (the “Site”), operated by Rozilam Ltd, a company registered in England and Wales (company number 13575534), registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

By using this Site or placing an order, you agree to these Terms. Please read them before you buy. Rozilam sells products directly to you, we’re a retailer, not a marketplace for third-party sellers.

Using the site

You must be 18 or over to place an order on this Site. If you’re under 18, you may browse with the involvement of a parent or guardian, but you’ll need an adult to complete any purchase.

If you create an account, you’re responsible for keeping your login details secure and for any activity under your account. Let us know immediately at contact@rozilam.com if you think your account has been accessed without permission.

Orders and pricing

We aim to display accurate prices and product information at all times, but mistakes can happen. If we discover a pricing or listing error after you’ve placed an order, we’ll contact you before processing it, you can choose to proceed at the correct price or cancel for a full refund.

All orders are subject to availability. We reserve the right to refuse or cancel an order, for example in cases of suspected fraud, pricing errors, or stock issues, in which case we’ll refund you in full.

Delivery and returns

Delivery timelines are set out in our [Shipping Policy]. Your rights to return or exchange an item are set out in our [Returns & Exchanges] page, and nothing in these Terms limits your statutory rights as a consumer under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.

Intellectual property

All content on this Site, including text, images, logos, and design, belongs to Rozilam Ltd or our licensors and is protected by copyright and trademark law. You may not copy, reproduce, or reuse our content for commercial purposes without our written permission.

Acceptable use

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorised access to our systems or another user’s account
  • Interfere with the Site’s operation, including through malware, scraping, or automated bots
  • Post or submit content that is defamatory, abusive, or infringes someone else’s rights

We may suspend or terminate access to the Site for anyone who breaches these Terms.

Links to other websites

Our Site may link to third-party websites, including payment providers. We’re not responsible for the content or practices of sites we don’t operate, and linking to them doesn’t imply endorsement.

Liability

To the fullest extent permitted by law, we’re not liable for indirect or consequential losses arising from your use of the Site. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or anything else that can’t legally be limited or excluded under English law.

Governing law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. If you’re a consumer living elsewhere in the UK, you may also be entitled to bring proceedings in your local courts.

Changes to these terms

We may update these Terms from time to time. The version posted on this page is always the current one, and continuing to use the Site after changes means you accept the updated Terms.

Contact us

Rozilam Ltd
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom

Email: contact@rozilam.com